We offer FREE standard shipping Australia wide (2-5 business days) for all order above $99. For orders under $99 a flat rate of $7.50 is charged for standard shipping (2-5 business days). Express shipping (next business day) will be charged at $11.00. Our aim is to dispatch orders received before 12pm on the same business day. All orders will be dispatched no later than 2 business days after you place your order. All deliveries are sent via Australia Post. Australia Post express deliveries are sent using their Express post service*. All orders can be tracked on line using the tracking number provided.
*Deliveries by Australia Post next business day delivery are to most addresses within the Australia Post delivery network. For more information on delivery times outside of this network you can check online at Australia Post Express.
We offer FREE shipping to select international locations* on all purchases $249 and above. For orders under $249 a flat rate of $35 is charged. We cannot deliver to PO boxes outside Australia. Our aim is to dispatch orders received before 12pm on the same business day. All orders will be dispatched no later than 2 business days after you place your order. We use Australia Post for all International shipping and delivery. It generally takes 5-12 business days for delivery. All orders can be tracked on line at Australia Post using the tracking number provided.
* New Zealand, Fiji, Hong Kong, Japan, Malaysia, Singapore, Austria, Belgium, Denmark, Finland, France, Greece, Germany, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom (UK), Canada, and United States of America (USA).
Refund and Return Policy
If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods. Please email us at firstname.lastname@example.org within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. AVOJ will not be responsible for parcels lost or damaged in transit if you choose not to insure.